BEAUTY & SELF-CARE
In aesthetics, the sale is won in the first minutes of the chat —and lost to no-shows.
OyeIA sets up an operation on your WhatsApp that replies instantly, quotes prices, books, reminds and reactivates —and improves itself every week. For laser hair removal clinics, spas, surgery and aesthetic medicine.
Hola, ¿hacen depilación de axilas? ¿tienen promo? 💕
OyeIA · al toque
¡Sí! Axilas: S/45 la sesión, o pack x3 con descuento. ¿Te agendo una valoración esta semana? 🗓️
Tu equipo · cierra
Hola Ana, soy del equipo 👋 te confirmo tu cita del jueves 4pm y resuelvo cualquier duda.
WHAT HAPPENS TODAY
“The client asks the price for underarms at 11pm, nobody answers, and by the next day she's already gone to a competitor. And the one who did book… never showed up.”
In aesthetics every minute counts. The client compares three centers at once and stays with the one that answers first and gives the price without runarounds. What isn't attended instantly is lost; and what's booked but not confirmed turns into a no-show that leaves the chair empty. That's the double hole OyeIA closes.
What is a WhatsApp operation for an aesthetics clinic?
DEFINITION
It's a system that lives on your WhatsApp and attends like your best receptionist would, 24 hours a day: it replies instantly, quotes prices by area and session, explains packages, books the appointment, sends reminders so people don't miss it, reactivates anyone who left their package halfway —and when it's time to close or the topic is delicate, it hands off to your advisors with full context.
It's not a generic canned-answer bot. It learns your center's vocabulary (areas, procedures, promos) and tunes itself with every conversation. You decide how much the bot closes and where your team steps in.
TWO PROFILES, ONE OPERATION
Aesthetics isn't one single business. That's why there are two tracks.
The high volume of laser hair removal and the high ticket of cosmetic surgery need different operations. OyeIA does both. Pick the profile that looks like yours.
Which one looks like your center?
Laser hair removal, spa and facial aesthetics
Lots of messages, prices by area and session, packages and promos. The bot attends and books the volume; your team closes and builds loyalty.
What keeps you up at night
Prices by area and session
Underarms, upper lip, legs, full body… each area has its price and its pack. The bot gives them instantly, without your front desk having to look them up.
Packages that explain themselves
Pack x3, x6, area combos, half pack. The bot explains what's worth it, calculates the savings and proposes the next step.
No-shows that leave the chair empty
It confirms the appointment, sends reminders and reschedules whoever can't make it —so the calendar doesn't end up with gaps.
Session reminders
It flags when the next session of the treatment is due, so the client doesn't lose the rhythm or the results.
Reactivate expired packages
It spots whoever left their package halfway or didn't come back and reactivates them with a timely message, not weeks later.
Ad leads at volume
When you run ads, dozens of messages arrive at once. The bot attends them all instantly, without anyone left waiting.
THE HONEST HYBRID
The bot attends and books; your team closes.
We don't sell you a bot that replaces your people. At Soprano Center the bot attends and books the volume, and the team —including a person dedicated to calling— closes and builds loyalty. OyeIA orchestrates that handoff: it passes the hot conversation to the right person with full context, so nobody repeats what's already been discussed.
REAL PATTERN · SOPRANO CENTER
“Do you do underarms? Any discount?”
Typical message from a laser hair removal client, at any hour.
The bot answers the price and the pack instantly, proposes booking and leaves the appointment ready. Your team steps in to close with the client already hooked, not to chase a cold lead.
THE BRAIN
It learns your aesthetics center's vocabulary.
Your clients don't talk like a catalog. They write “laser,” “underarms with a discount,” “the lip thing,” “maintenance session.” OyeIA's brain learns your areas, procedures and promos —and the way your people actually ask for them— to answer well from the very first message. And it tunes itself with every conversation.
“laser”
laser hair removal — it gets it without the client writing the full name
“underarms with a discount”
underarms area + promo intent → gives price and pack instantly
“the lip thing”
upper-lip hair removal → the correct catalog area
“maintenance session”
next session of the treatment → it books and reminds it
“consultation”
pre-assessment for surgery or aesthetic medicine → hands off to the advisor
“touch-up”
follow-up procedure → it locates and guides without confusing it with a new one
When it's time to close, it hands off to your advisors.
The bot attends the volume and filters; your team does what it does best: close and build loyalty.
THE BOT · ATTENDS
It replies instantly, quotes prices, explains packages, books and reminds. It attends everyone at once, 24 hours a day, without missing a single message.
YOUR TEAM · CLOSES
It receives the hot conversation with full context —what she asked, what she's interested in, what was offered— and steps in to close or handle the delicate part, without repeating anything.
SENSITIVE DATA
Your clients' privacy is non-negotiable.
In aesthetics, intimate topics are discussed and, sometimes, photos are shared. Your data and your clients' data are handled with care: the operation runs on your own infrastructure, delicate topics are handed off privately to your team, and you keep control of your information. No scattered chats on personal phones.
See security and data →REAL PRICE
An example of what it costs for aesthetics.
We price to the value it replaces: someone to attend and close costs you between S/2,000 and S/4,000 a month. OyeIA does much of that work for a fraction —and improves itself. These are real numbers, not vague “starting from.”
Clinic with one calendar
Your aesthetics center with one schedule, no complex integrations: the bot attends, quotes prices, books and reminds.
- Setup (we build and tune)
- S/490
- Monthly subscription
- S/450/mo
- Commitment
- No lock-in
Clinic with ERP, payments and audio
A more complete operation: integration with your ERP, payments and voice messages, plus everything in Atiende.
- Setup (build with integrations)
- S/990
- Monthly subscription
- S/750/mo
- Commitment
- No lock-in
Image handling (vision) and the more advanced flows live in the Orquesta tier or as an add-on. We'll build the exact quote for your case.
Aesthetics FAQ
Does it work for a laser hair removal clinic?+
Yes, it's one of the two profiles it serves best. For laser hair removal and spa the bot quotes prices by area and session, explains packages, books, sends reminders to avoid no-shows and reactivates expired packages. Your team steps in to close with the client already hooked.
And for a plastic surgery or aesthetic medicine clinic?+
Yes too, it's the second profile. For high ticket the bot attends high-value leads instantly, resolves the first questions with tact, follows up all the way to the close and hands off to your advisors with full context. Image handling for assessment is in the Orquesta tier or as an add-on.
Does the bot replace my team?+
No, and we won't sell it to you that way. The bot attends the volume, filters and books; your team closes and builds loyalty, which is what it does best. OyeIA orchestrates that handoff so nobody repeats what's already been discussed. It's an honest hybrid, not a replacement.
How does it book aesthetics appointments over WhatsApp?+
The bot talks with the client, offers times, confirms the appointment and sends reminders to reduce no-shows. If you have a calendar or ERP, it integrates; if not, it keeps the schedule inside the operation. All from the same WhatsApp you already use.
What happens with sensitive data and my clients' photos?+
They're handled with care. The operation runs on your own infrastructure, delicate topics are handed off privately to your team and you keep control of your information. You can see the detail on our security and data page.
How much does it cost for an aesthetics center?+
A typical case —a clinic with one calendar— is OPERA Atiende: S/490 setup and S/450 a month, no lock-in. If you need ERP, payments and audio, OPERA Acompaña: S/990 setup and S/750 a month. We'll build the exact quote for your case.
Make sure no aesthetics message goes unanswered.
Get a quote for a WhatsApp operation that attends, books and improves itself —for laser hair removal or for cosmetic surgery.